When you initially make contact with us, we will take the time to listen to your thoughts and ask you a variety of questions, so that we can present you with the best range of solutions. If you are an existing customer, we will already have access to all your previous purchases, so we will know the fabrics, colours etc. that have been selected in the past.

We will visit you in your home to carry out a full measure up, and to bring along a wide range of samples that we have handpicked to best suit your particular needs. The design consultation will look at the style and decor of your home, and how you utilise the spaces, in order to find the best solutions.

A detailed quote will be emailed to you, with a line by line fixed price for all the products you are interested in. If there are multiple products or design options you would like to consider, we will provide you with quotes for all these options.

Once a quote is accepted we will require a 50% deposit, and then you will just be a few weeks away (depending on the products you have chosen) from our in-house installer fitting your beautiful new curtains or blinds.

We will contact you to arrange suitable time and date for installation once your products have been manufactured. It’s worth noting that we do not employ sub-contractors to undertake this most important aspect of our service. On completion we will remove all packaging and clean the area. Arrangements can also be made for us to take down and dispose of any old window coverings for you.